EXPLORE OUR SOLUTIONS

CASE MANAGEMENT SOLUTION

EXPLORE OUR SOLUTIONS

CASE MANAGEMENT SOLUTION

IMPROVED EFFICIENCY FOR BETTER CUSTOMER EXPERIENCE

Financial institutions and corporates benefit from Expertus Case Management Solution in their ability to provide a new level of service to their customers in a faster, formalized and automated way guaranteeing message delivery. The solutions allows you to investigate on any payment type, fully supports the SWIFT FIN & ISO 20022 model and builds on Expertus Global Payment Solution platform.

BENEFITS

  • Certified and worldwide recognized solution
  • Quicker resolution of the investigation
  • Robust, secure and flexible
  • Improved efficiency
  • Ease of integration
  • Time & cost savings
  • Reduced operational risks

FEATURES

  • Supports FIN & ISO 20022 message formats
  • Consolidates and centralizes all their investigations
  • Easy integration with payment repository, DDA and general ledger
  • Easy integration with faxes, mail servers and enterprise portal
  • Dashboard & reporting capability
  • Easily adaptable to clients needs
  • Data segregation per unit
  • Powerful search engine
  • Customizable workflow
  • Full audit trail

IMPROVED EFFICIENCY FOR BETTER CUSTOMER EXPERIENCE

Financial institutions and corporates benefit from Expertus Case Management Solution in their ability to provide a new level of service to their customers in a faster, formalized and automated way guaranteeing message delivery. The solutions allows you to investigate on any payment type, fully supports the SWIFT FIN & ISO 20022 model and builds on Expertus Global Payment Solution platform.

BENEFITS

  • Certified and worldwide recognized solution
  • Quicker resolution of the investigation
  • Robust, secure and flexible
  • Improved efficiency
  • Ease of integration
  • Time & cost savings
  • Reduced operational risks

FEATURES

  • Supports FIN & ISO 20022 message formats
  • Consolidates and centralizes all their investigations
  • Easy integration with payment repository, DDA and general ledger
  • Easy integration with faxes, mail servers and enterprise portal
  • Dashboard & reporting capability
  • Easily adaptable to clients needs
  • Data segregation per unit
  • Powerful search engine
  • Customizable workflow
  • Full audit trail